[Important] Changes to Shipping Date Notifications Due to System Maintenance

Thank you for shopping with us.

We are currently performing maintenance on our T-shirt production system, which is affecting how shipping dates are displayed and communicated.
We sincerely apologize for the inconvenience.
Please see below for details on the maintenance and how we will keep you informed during this period.

■ Maintenance Overview

• Start: Wednesday, October 21, 2026, at approximately 10:45 PM JST
• End: To be determined (we will post an update as soon as we have an estimate)
• Impact: Scheduled shipping dates for individual orders are temporarily not being displayed on our website or in order confirmation emails.

We are continuing to accept orders as usual.

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■ For Customers Placing New Orders

Each product page shows an “Estimated shipping” timeframe. Please be sure to check it before placing your order.
After you place your order, we will email you the scheduled shipping date for your order, typically within 2 business days (excluding weekends and Japanese public holidays).

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■ For Customers Who Have Already Ordered

If you placed an order after the maintenance began, we will also email you the scheduled shipping date for your order. These emails are being sent out progressively.

Emails will be sent from “support@paintory.com”. If you use email filtering, please make sure you can receive emails from this address.

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We apologize for any inconvenience and appreciate your understanding.